Privacy policy

1. Information

We Collect We collect personal information that you provide directly to us when using our services. This includes: Personal details: Name, phone number, email address, shipping/billing address. Account details: Username, password. Transaction data: Payment details (processed securely via encrypted third-party gateways), order history. Technical data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your personal data to: Process and fulfill your orders, shipping, and payments. Communicate with you regarding order updates, customer service, and promotional offers. Improve our website functionality and user experience. Comply with legal and regulatory obligations under Rwandan law (Law N° 058/2021 relating to the protection of personal data and privacy).

3. Data Sharing and Third Parties

We do not sell your personal data. We may share your information only with trusted third parties necessary to perform our services, including: Logistics and delivery partners. Secure payment service providers (e.g., Mobile Money, card processing platforms). Legal authorities when required by Rwandan law.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration.

5. Your Rights

Under applicable data protection laws, you have the right to access, correct, update, or request the deletion of your personal data. You may exercise these rights by contacting us at direct@afrolinescm.com

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: direct@afrolinescm.com

Phone: +250792285559

Location: KN 20 Ave, Buhoro, Kamuhoza, Kimisagara, Nyarugenge, Kigali, Rwanda